worldserver crash upon toon load

[vextor]

Location: Stranglethornvale -> IronForge
Faction: Alliance
Username: benzur
toonname: benzur
[Problem Description]
worldserver.exe crashes when this user attempts to select his character to play after login.

step 1
user logs into wow with userID benzur
step 2
user selects toon (also called) benzur
step 3
worldserver.exe crashes

more info:
Other toons on this account work fine.
Issue started after user was flying via griffon when he disconnected and went to bed.

I have the dumps and logs from a few crashes when he was the only one connected/ing
any ideas? or how can i troubleshoot something like this?

Exception code: C0000005 ACCESS_VIOLATION
Fault address: 00007FF71900EAA5 01:00000000001CDAA5 C:\wow\worldserver.exe

 

[vextor]

Attached are the crash files and the speccy system info sheet, server log is too large to upload, even zipped lol (i enabled higher logging to troubleshoot).

 

[brian8544]

Attached are the crash files and the speccy system info sheet, server log is too large to upload, even zipped lol (i enabled higher logging to troubleshoot).

(( If you want to upload anything big in the future, you can use Zippyshare and put a direct link here on to the forums ))

 

[alanoi201]

Location: Stranglethornvale -> IronForge
Faction: Alliance
Username: benzur
toonname: benzur
[Problem Description]
worldserver.exe crashes when this user attempts to select his character to play after login.

step 1
user logs into wow with userID benzur
step 2
user selects toon (also called) benzur
step 3
worldserver.exe crashes

more info:
Other toons on this account work fine.
Issue started after user was flying via griffon when he disconnected and went to bed.

I have the dumps and logs from a few crashes when he was the only one connected/ing
any ideas? or how can i troubleshoot something like this?

Exception code: C0000005 ACCESS_VIOLATION
Fault address: 00007FF71900EAA5 01:00000000001CDAA5 C:\wow\worldserver.exe

Put the fly instant will solve, More need to solve the player, to avoid future crashes do this.

 

[vextor]

Put the fly instant will solve, More need to solve the player, to avoid future crashes do this.

Not a bad idea, i assume that is in the conf file. I'll take a look.

 

[vextor]

ok the instant travel should work around the bug going forward.
however the toon is still messed up.
I havent done anything with GM or admin tools but can i summon an offline toon?

 

[muhi255]

.summon [$charactername]
Teleport the given character to you. Character can be offline.

You try this?

ok the instant travel should work around the bug going forward.
however the toon is still messed up.
I havent done anything with GM or admin tools but can i summon an offline toon?

 

[vextor]

.summon [$charactername]
Teleport the given character to you. Character can be offline.

You try this?

I just tried it, I get "there is no such command"
I created a GM account (account set gmlevel USERNAME 3 -1)
then a toon with that account.

am i missing something?

 

[brian8544]

What happens if you type '.help'

I just tried it, I get "there is no such command"
I created a GM account (account set gmlevel USERNAME 3 -1)
then a toon with that account.

am i missing something?

What happens if you type:

.help

Do you receive any commands?

 

[vextor]

What happens if you type '.help'

What happens if you type:



Do you receive any commands?

yes;
server, bank, daily, mute, save, quest, bots, npcbot

 

[vextor]

ahhh found it, looks like to make a gm account it has to be a higher level

account set gmlevel gmaccount 7 -1

summon worked, lets see if the server crashes :-D

 

[brian8544]

Indeed your permissions were not set-up right.

Glad you found out the problem. Hope all goes well now

 

[vextor]

Indeed your permissions were not set-up right.

Glad you found out the problem. Hope all goes well now

Thanks for your help!
The server did not crash, and i see Version 3 is released, the change log shows taxi crash fixed!

-Vex